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Tag: <span>request for proposal</span>
Home Posts tagged "request for proposal"

Tag: request for proposal

Beware the Toxicity of Lowest Price, Technically Acceptable Purchasing
Purchasing

Beware the Toxicity of Lowest Price, Technically Acceptable Purchasing

By Chris Arlen  buying services, request for proposal, RFP, supplier relationship management

“Lowest Price, Technically Acceptable (LPTA)” is a US government purchasing strategy that has leaked its way into where it doesn’t belong; buying complex services and/or products in the private sector. And like toxic waste, it’s …

Read more"Beware the Toxicity of Lowest Price, Technically Acceptable Purchasing"
3 things NOT to do when creating an RFP
Requests for Proposals (RFPs)

3 things NOT to do when creating an RFP

By Chris Arlen  request for proposal, RFP

If you manage contract services or buy them, you probably believe you know how to write a Request for Proposal (RFP). You likely do. It just may be a bad one. And bad RFPs waste …

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Improving RFPs for Greater Value
Requests for Proposals (RFPs)

Improving RFPs for Greater Value

By Chris Arlen  request for proposal, RFP

A Request for Proposal (RFP) is a routine business practice that rarely delivers what it could. It’s used regularly to make decisions, but are they great decisions? Do those mediocre RFPs select the best supplier? …

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Scenario-based RFPs: Time to Change the Game
Requests for Proposals (RFPs)

Scenario-based RFPs: Time to Change the Game

By Chris Arlen  request for proposal, RFP, scenario-based RFP

There’s no doubt putting a service contract out to bid is a game. The Request for Proposal (RFP) process is adversarial by design. On one side is the customer, contract in hand ready to award …

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Dear Customer…about your RFP
Requests for Proposals (RFPs)

Dear Customer…about your RFP

By Chris Arlen  hollow RFPs, request for proposal, RFP

Last week a frustrated supplier prompted me to write Hollow RFPs describing his view of insincere Requests for Proposal (RFPs). The supplier felt customers put out RFPs for Sarbanes-Oxley reasons, and only went through the …

Read more"Dear Customer…about your RFP"

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Service-IQ Articles

  • Leadership (1)
  • Metrics: SLAs & KPIs (1)
  • Purchasing (1)
  • Requests for Proposals (RFPs) (7)
  • Service Brand (1)
  • Service Management (13)
  • Service Quality (4)

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