supplier management Archives -

Quick Check these 4 Influencing Factors before Trying to Persuade Others

By Chris Arlen June 25, 2018 March 11, 2020

Presenting a budget upstairs for approval is a request, as is selecting an outsourced service partner, or adding desperately needed headcount. The answer to “Will I agree to your request?” is only confirmed by your …

Service Management

Contract Performance Reviews

By Chris Arlen March 25, 2008 February 5, 2015 0

Why should customers and suppliers review service performance after the fact? It’s already taken place, why bother? Because outsourcing by its nature is an implied trust. Customers do their thing and trust suppliers are working …