The Value Picture: Surveying Both Sides

April 3rd, 2009

Our Facility Service Value  survey went live on 4/1. This is an opportunity to better understand value in the minds of those who buy facility services, and compare that with those who provide them.

If you haven’t taken it, go on, it’s only 10 questions, you’ll be done in 5 minutes.

Ideally, input from both sides (customers & contractors) will make the value picture clearer.

Currently we’re receiving more contractors’ views than customers. Let’s change that.

CONTRACTORS CALL TO ACTION

If you’re a contractor, I’m sure you’re interested in learning what your customers, prospects and Procurement think about value in your services.

Ask for their input:

1)  Create an email for your customers, prospects and any Procurement folks you know.

2) Copy & paste this link into your email:

http://survey.constantcontact.com/survey/a07e2hwl9ehft0a87zk/start

3) Ask for their input, 10 questions, 5 minutes. Tell them you’ll share the findings if they participate. And let them know the survey will close 4/15.

4) Hit the send button.

Shortly after 4/15 I’ll publish the findings. And you’ll be able to share that information with your customers, prospects and Procurement. Just as you promised. Now, won’t you look smart.

FACILITY MANAGEMENT / PROPERTY MANAGEMENT / PROCUREMENT / SOURCING

If you’re involved with the buying or oversight of contracted facility services, take the survey  and we’ll share the results with you.

Take the Survey: Don’t you want to know more about value?

Image by: Bidgee

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Chris Arlen
President, Service Performance

Technorati: facility services, service value, procurement

Entry Filed under: Contract Management