Chris Arlen

“Lowest Price, Technically Acceptable (LPTA)” is a US government purchasing strategy that has leaked its way into where it doesn’t belong; buying complex services and/or products in the private sector. And like […]

Caveat emptor: Who hasn’t heard the phrase “let the buyer beware”? It’s a part of our consciousness, we don’t even think about it, it’s just good business to perform due diligence when buying. However, for every helpful phrase or […]

Total Cost of Ownership (TCO) should be a factor in all B2B purchase decisions – you take a rough cut at TCO, rationalize suppliers’ pricing with that cost-adder during bid evaluations, and voila! A smarter buy is made. […]

Gone Goal – The Movie

by Chris Arlen on January 15, 2015

If annual goal planning for support services were a movie, it would be the film “Gone Girl.” Apologies for the reach but goal planning can have that same weirdness the movie has. […]

If you manage contract services or buy them, you probably believe you know how to write a Request for Proposal (RFP). You likely do. It just may be a bad one. And […]