Service Performance consults with in-house service managers, procurement and departmental business owners to get more value from the services they're engaged with. Our consulting delivers great results that solves issues and achieves the desired outcomes.We run effective bid processes, write Requests for Proposals (RFPs), develop performance measurements (KPIs & SLAs) and design awareness and communications programs for end-users. Service Performance optimizes resources.
Consulting to service departments and facility managers.
In-house Departments or Third-party Management Firms
- Security
- Procurement
- Data Center Operations
- Janitorial
"Service Performance helped us understand our customer experience - then improve it, resulting in big wins."
-Tom Lencer, Global Foundation Services Manager, Microsoft
-Tom Lencer, Global Foundation Services Manager, Microsoft
Receive service insights to your email inbox, plus a free ebook download.
Get updates by email - subscribing is free.
Your email will never be shared
© 2012 Service Performance*. All Rights Reserved. 206-780-2963